Securus Technologies is a communications company that thrives on their level of professional business conducted with inmates and correctional facilities. They are one of the leading communication companies in the Dallas, Texas area but serve customers all over North America. They have released a press release in the recent findings of a company that has shown irregularities and breach of integrity in their line of inmate communications. The company is called Global Tel Link (GTL) and they are also responsible for the communication and line of technology between inmates and their loved ones, however, recent findings show that the company has collected money in a fraudulent way. In the past, GTL has billed for services that weren’t conducted such as adding another phone call to the bill, that didn’t happen. They’ve also added time to the phone call, making it longer and therefore, collecting more money.
This has been very upsetting to the people in the industry and Rick Smith speaks out on behalf of Securus Technologies. He is the Chief Executive Officer and voices his concerns on their part along with their breach of integrity and dishonest. He is offended by their wrong doings and hopes to rectify the issues at hand, bringing back the reputation of the industry. His company has worked hard to maintain a solid foundation for the line of communications that Securus offers, and is very disappointed that companies stoop to such a low level of integrity. He believes that the companies shouldn’t be so focused on money and focus on the customers and their satisfaction.
Securus Technologies headquarters are located in Dallas, Texas where they serve thousands of public safety and correctional facilities along with over a million inmates. They take great pride in providing exceptional services with a long line of products offered.